Customer Portal 2.0

The online system for effective customer dialogues

Fast processes, digital workflow, performance monitoring, self-service, online dialogue ...
This sums up IT2media´s customer portal. It is a portal solution where advertisers can interact with publishing systems. Due to its modular concept, the customer portal can be precisely adapted to the publishing situation This makes a significant contribution to successful customer communication with modern directory publishers. Define the tasks that you want your customers to perform on a self-service basis.

The application has the following highlights:

• Individual Performance Determination for “My Ads”
• Configurable display of “My Competitors”
• Display of personalized (special) offers
• Configuration of the modules used
• Customizable appearance depending on
• the publisher´s CI
• Multilingual (English, German, French)
• Viewing “My Accounts”

The customer portal is rounded off with a campaign generator that provides selection options for targeted customer communications. You can select customers conveniently, which generates accurate communication with customers and prospects about offers, promotions or new products with a reduced time-to-market.